Showroom and Stock Policy

At Mattress Overstock, we are dedicated to providing our customers with the highest quality mattresses and sleep solutions. As a premier mattress showroom, we showcase a wide variety of top-brand mattresses, including Tempur-Pedic, Stearns & Foster, Purple, Nectar, Beautyrest, and Sealy. Our goal is to help you find the perfect mattress that meets your specific needs and preferences.

Showroom and Stock Policy

Showroom Experience: Our stores are designed as showrooms to give you the best possible experience in selecting your new mattress. Here, you can test and compare different models, feel the materials, and make an informed decision with the help of our knowledgeable staff.

Stock Availability: While we strive to keep as many mattresses in stock as possible, the mattress you love and select to purchase may need to be ordered from the manufacturer. This allows us to offer a broader range of options and ensures that you receive a mattress that is freshly made and tailored to your specifications.

Ordering and Delivery Process

Ordering: If your chosen mattress is not in stock, we will place an order with the manufacturer on your behalf. Once the order is placed, the mattress will be handmade by the manufacturing facility.

Shipping: After the mattress is crafted, it will be shipped directly to our warehouse in Lexington, Kentucky. This process ensures that your mattress is handled with care and arrives in perfect condition.

Delivery Scheduling: Upon arrival at our warehouse, our logistics team will promptly contact you to schedule your delivery. We aim to make this process as seamless and convenient as possible for you.

Estimated Wait Times

  • Standard Wait Time: If your mattress needs to be ordered, the total wait time from purchase to delivery can range from 2 to 4 weeks.
  • Typical Wait Time: However, most orders do not take more than 7 business days in total.

We appreciate your patience and understanding during this process. Our priority is to provide you with a high-quality product and exceptional service, ensuring you have the best sleep experience possible.

Contact Us

If you have any questions about our store policy or need further assistance, please do not hesitate to contact our customer service team. We are here to help and ensure your satisfaction with your purchase.

Thank you for choosing Mattress Overstock. We look forward to helping you achieve a better night's sleep.